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Accessibility

Please contact our House Manager in advance if you require special assistance of any kind, such as:

  • Access to the elevator to enter the building (The Goodspeed only);
  • Removal of a theatre seat to accommodate a wheelchair. We can only accomodate standard size wheelchairs;
  • Early admittance to the theatre;
  • Assistance in getting to your seats.

Please plan to arrive at least 45 minutes before curtain time so our staff may comfortably assist you to your seats.

Goodspeed Musicals strives to make musical theatre accessible to our hearing-impaired patrons by offering an infra-red hearing system at every performance at (generously donated by Sennheiser). This system can be used independently or in conjunction with patrons’ normal hearing aids. The devices are available free of charge at the Box Office.

Service Animal Policy: Service Animals are welcome at The Goodspeed and The Terris Theatre. Under the ADA, a Service Animal is defined as “a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person's disability.” All other animals that are not Service Animals are not allowed in either theatre.

The Goodspeed

House Manager: 860.873.8664, ext. 339

Accessible parking is located in front of the Gelston House and in the spaces closest to the footbridge along the stream in the Main Parking Lot.

Access to The Goodspeed for patrons who are unable to manage stairs is via an elevator with an outside entrance located on the side of the building closest to the swing bridge. Elevator service is available to the lobby and the orchestra level of The Goodspeed; the balcony level is not accessible via elevator.

The Terris Theatre

House Manager: 860.873.8664, ext. 339

Accessible parking is located in the spaces closest to the theatre entrance. Reserved parking spaces are available upon request; please call the House Manager.

Open Caption Performances

Goodspeed Musicals strives to make musical theatre accessible to our hearing-impaired patrons by offering open captioning at select performances at The Goodspeed (generously underwritten by the Carol L. Sirot Foundation).